Shipping Policy
Effective Date: January 2026
Last Updated: January 2026
Thank you for shopping at Quarterdeck Collectibles! We are committed to getting your order to you quickly, safely, and at the best possible shipping rate.
Processing Time
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Orders are typically processed and shipped the next business day.
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Orders placed on weekends or holidays will be processed on the next business day.
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During peak seasons processing times may be slightly extended. We will communicate any significant delays.
Shipping Methods
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We primarily ship via USPS from Arizona.
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In some cases, based on item size, weight, destination, or other factors, we may use an alternative carrier (such as UPS or FedEx) to ensure safe and efficient delivery.
Shipping Rates
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Shipping costs are calculated at checkout based on item size, weight, and destination.
Delivery Estimates
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Estimated delivery times are provided by the carrier and are not guaranteed.
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Once a package has been shipped, delivery timelines are the responsibility of the carrier.
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Delays due to weather, holidays, or carrier service disruptions are outside of our control.
Tracking Information
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Tracking information will be provided once your order ships.
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Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
Shipping Address Accuracy
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Customers are responsible for providing accurate shipping information.
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We are not responsible for orders shipped to incorrect addresses provided at checkout.
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If you need to correct an address, please contact us immediately. We cannot guarantee changes once the order has shipped.
Signature Confirmation
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We require signature confirmation upon delivery of all items to ensure safe receipt.
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Please ensure someone is available at the delivery address to sign for the package. We are not responsible for delays caused by missed delivery attempts.
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If no one is available to sign, the carrier may attempt redelivery or hold the package for pickup.
Lost or Damaged Packages
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If your package arrives damaged, please contact us immediately with photos of the packaging and item.
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If a package is lost in transit, please contact us so we can assist with a carrier claim.
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We are not responsible for packages marked as delivered by the carrier.
International Shipping (if applicable)
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Customers are responsible for any customs duties, taxes, or import fees required by their country.
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Delivery times for international shipments vary and may be subject to customs delays.
Questions
If you have any questions about your shipment, please contact us at info.quarterdeckcollectibles.com
We appreciate your business and are committed to providing a smooth and reliable shipping experience.